Compaq website, Paqfax number, Calling the compaq support line – HP NC6134 Gigabit Server Adapter User Manual
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About This Guide vii
Compaq Website
For Compaq Web-based support services, visit
Navigate to a specific product and then look for support information from this list of support
resources.
For a complete list of available SoftPaq files, navigate to:
Send email to:
PaqFax Number
The Compaq fax-on-demand retrieval system provides product-specific information. To use the
fax system, you must be in North America and you must have a fax machine or fax modem to
receive the automated fax transmittals. Call 1-800-345-1518, option 1, and request a product
catalog. After you receive the catalog, you can order the documents through the Compaq fax-
on-demand retrieval system.
Calling the Compaq Support Line
When you call the Compaq Support line, you must be at your server with your software running
and the product documentation at hand. The Compaq technician may ask for the following
information:
Your address and telephone number
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The name and model number of the Compaq product you are calling about
The serial number of your Compaq product
The names and version numbers of the software you are using to operate the Compaq
product
The name and version number of the operating system you are using
The system type (manufacturer and model number)
The expansion boards or add-in cards in your server
The amount of memory in your server