If the printer does not turn on, If the printer still does not print, 2 paper jam – HP Deskjet 3745 Color Inkjet Printer User Manual

Page 53: Paper jam

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If the printer does not turn on

The printer might have drawn too much power.

1. Disconnect the power cord from the electrical outlet.
2. Wait approximately 10 seconds.
3. Reconnect the power cord.
4. Press the Power button to turn on the printer.

If the printer still does not turn on, try the following solutions:

• Plug the printer into a different electrical outlet.
• Plug the printer directly into an electrical outlet rather than into a surge

protector.

If the printer still does not print

Select the topic below that best describes the problem:

Paper jam

Out of paper message

10.2 Paper jam

Follow each of these steps until the paper jam is cleared.

1. Remove the paper from the paper tray.
2. If you are printing labels, verify that a label did not become detached from the

label sheet while passing through the printer.

3. Remove the rear access door. Press the handle to the right, and then pull out

the door.

HP Deskjet 3740 series printer

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