HP PD6400z Pocket Media Drive - Manual (Page 11)

A message appears that states I
have a high-speed device
connected to a low-speed port
(Windows XP)
This is normal. Windows XP displays a message
that you have connected your USB 2.0 drive to a
USB 1.1 port. You will not have the high-speed
capabilities that you would have using a
USB 2.0 port.
Data transfer rate seems slow with
my USB 2.0 adapter card
Your HP Pocket Media Drive operates as fast as the
host adapter card allows (up to the maximum burst
rate of 480 Mb/s). If you are having performance
issues, make sure that the USB 2.0 card drivers are
the most current available and are installed
properly.
HP SureStore backup software is
not working
Please see the HP SureStore Backup Software User
Manual located on the drive.
Write Cache Enable does not stay
enabled
For protection of your data, Write Cache Enable is
turned off with the HP Pocket Media Drive. For
more information, go to:
http://www.hp.com/support
Administrator privilege for
installing software
Depending on your operating system, you may
need to be logged on as the administrator to install
software. See the Windows Help files or the
documentation that came with your computer.
Getting Help
For additional help with your drive, its installation,
and the software, contact one of the following:
HP Customer Care Web support
For the latest updates and information about
your HP Pocket Media Drive, go to:
http://www.hp.com/support
Other support
For technical support numbers and warranty
information, refer to the Limited Warranty and Support
Guide that came with this drive.
HP Pocket Media Drive User’s Guide 7