Check toner-cartridge status, Clean the product, Check toner-cartridge status clean the product – HP Color LaserJet Enterprise M651 Printer series User Manual

Page 102

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3.

By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Finishing menu.

4.

Select a type from the Media Type drop-down list.

5.

Click the Print button.

Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status

of other replaceable maintenance parts.

Step one: Print the supplies status page

1.

From the Home screen on the product control panel, scroll to and touch the

Supplies

button.

2.

The status of all supply items is listed on the screen.

3.

To print or view a report of the status of all supply items, including the genuine HP part number for

reordering the supply, touch the

Manage Supplies

button. Touch the

Supplies Status

button, and then

touch either the

Print

or

View

button.

Step two: Check supplies status

1.

Look at the supplies status report to check the percent of life remaining for the toner cartridges and if

applicable, the status of other replaceable maintenance parts.

Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The

supplies status page indicates when a supply level is very low. After an HP supply has reached the very

low threshold, HP’s premium protection warranty on that supply has ended.

The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Consider having a replacement available to install when print quality is no longer acceptable.

If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the

supplies status page lists the genuine HP part numbers.

2.

Check to see if you are using a genuine HP cartridge.

A genuine HP toner cartridge has the words “HP” or “Hewlett-Packard” on it, or has the HP logo on it.

For more information on identifying HP cartridges go to

www.hp.com/go/learnaboutsupplies

.

Clean the product

Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the product and can cause

print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Follow these steps to clean the product's paper path.

1.

From the Home screen on the product control panel, scroll to and touch the

Device Maintenance

button.

2.

Touch

Calibration/Cleaning

, touch

Cleaning Page

, and then touch

Print

to print the page.

A Cleaning message displays on the product control panel. The cleaning process takes a few minutes to

complete. Do not turn the product off until the cleaning process has finished. When it is finished, discard

the printed page.

94

Chapter 6 Solve general problems

ENWW

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