Technical support, Before you contact hp, Hp contact information – HP Virtual Connect Flex-10 10Gb Ethernet Module for c-Class BladeSystem User Manual

Page 16

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Technical support 16

Technical support

Before you contact HP

Be sure to have the following information available before you call HP:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Product identification number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

See the Contact HP worldwide (in English) webpage
(

http://welcome.hp.com/country/us/en/wwcontact.html

).

For HP technical support:

In the United States, for contact options see the Contact HP United States webpage
(

http://welcome.hp.com/country/us/en/contact_us.html

). To contact HP by phone:

o

Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.

o

If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (

http://www.hp.com/hps

).

In other locations, see the Contact HP worldwide (in English) webpage
(

http://welcome.hp.com/country/us/en/wwcontact.html

).

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