Webcam, Online technical support, Preparing to call technical support – HP Compaq LA2206xc 21.5-inch Webcam LCD Monitor User Manual
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Webcam
Problems with the webcam can come from different sources. The problem may come from webcam
drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:
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Download the latest drivers for your monitor model.
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Search the HP website for known webcam issues, program updates, and support articles.
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
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Monitor model number
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Monitor serial number
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Name and version of the hardware and software you are using
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Webcam
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