HP Deskjet 3820 Color Inkjet Printer User Manual

Page 69

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1. tri-color cartridge problem icon 2. black cartridge problem icon

3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon

5. cartridges OK icon 6. black indicator arrow

troubleshooting problems with the tri-color or black print cartridge

If the black arrow points to a print cartridge problem icon, the print cartridge is either

missing, improperly installed, defective, or is the wrong print cartridge for the printer.

Perform the following tasks to correct the problem:

problem

solution

The print cartridge

is missing

Insert both the black and tri-color print

cartridges

Both print

cartridges are

installed, but the

printer is not

printing

1. Remove and

reinsert the print

cartridges

.

2. If there is still a problem, verify

that the correct print cartridges

are installed. See

print cartridges

for part numbers.

3. Replace the print cartridges if the

problem persists. See

replacing

print cartridges

for directions.

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