5 troubleshooting – HP 3PAR Recovery Manager Software for Oracle Licenses User Manual
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5 Troubleshooting
This chapter describes common errors with appropriate resolutions.
Q1. The test execution status displays timed out.
A1. Increase the test execution timeout in seconds in the RMO_Config.xml file, which is located
in theapplicationConfigurationXml folder at the following location:
•
Folder location for Linux, Solaris, and HPUX: /opt/rmodt/RMODTTomcat/webapps/
RMDWeb/resources/applications/applicationConfigurationXml/
•
Folder Location for AIX: /usr/local/rmodt/RMODTTomcat/webapps/RMDWeb/
resources/applications/applicationConfigurationXml/
•
Restart the RMD tool for the changes to take effect.
Q2. The session is timed out and displays the message Your Session has expired while
running the RMD tool
.
A2. Close the browser and restart the RMD tool.
Q3. An exception occurred while refreshing the RMD tool browser window.
A3. Close the browser and restart the RMD tool.
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Troubleshooting