Check paper – HP Deskjet F2430 All-in-One Printer User Manual

Page 48

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Step 2: Check the ink levels

Step 1: Make sure you are using genuine HP ink cartridges

Solution: Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.

NOTE:

HP cannot guarantee the quality or reliability of non-HP supplies. Product

service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.

Step 2: Check the ink levels

Solution: Check the estimated ink levels in the cartridges.

NOTE:

Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.

For more information, see:

“Check the estimated ink levels” on page 31

Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.

Check paper

Try the following solutions.

Step 1: Make sure only one type of paper is loaded

Step 2: Load the stack of paper correctly

Step 1: Make sure only one type of paper is loaded

Solution: Load only one type of paper at a time.
Cause: More than one type of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.

Print troubleshooting

45

Solve a problem

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