Vertical lines, Gray background, Toner smear – HP LaserJet 1015 Printer User Manual

Page 74: Loose toner

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66 Chapter 6

ENWW

Vertical lines

Gray background

Toner smear

Loose toner

●

Make sure that the priority input tray is in place.

●

The photosensitive drum inside the print cartridge has probably
been scratched. Install a new HP print cartridge. See

Changing

the print cartridge

for instructions.

●

Make sure that the priority input tray is in place.

●

Decrease the print density setting through HP toolbox. This
decreases the amount of background shading. See

Printer

media specifications

.

●

Change the media to a lighter basis weight. See

Printer media

specifications

for more information.

●

Check the printer’s environment. Very dry (low humidity)
conditions can increase the amount of background shading.

●

Install a new HP print cartridge. See

Changing the print

cartridge

for instructions.

●

If toner smears appear on the leading edge of the media, the
media guides might be dirty. Wipe the media guides with a dry,
lint-free cloth. See

Cleaning the printer

for more information.

●

Check the media type and quality.

●

Try installing a new HP print cartridge. See

Changing the print

cartridge

for instructions.

●

The fuser temperature might be too low. In your printer driver,
make sure the appropriate media type is selected.

●

Clean the inside of the printer. See

Cleaning the printer

for

instructions.

●

Check the media type and quality. See

Printer media

specifications

for more information.

●

Try installing a new HP print cartridge. See

Changing the print

cartridge

for instructions.

●

In your printer driver, make sure the appropriate media type is
selected.

●

Plug the printer directly into an AC outlet instead of into a power
strip.

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