Actiontec electronic PCI0839-01 User Manual
Page 21
22 Troubleshooting
•
You may have previously installed drivers for the PCI
modem card. To check for this, do a right click on the
"My Computer" icon on your desktop. Then select "prop-
erties". On system properties click on the "Device Man-
ager" tab. Then click on the "Network adapter" You
should check to see if the Actiontec Home DSL Modem
appears in the list of network adapters. If it does not
appear, see the next item in the troubleshooting list. If the
card appears, you should contact modem supplier's prod-
uct support. You should ask which version of the soft-
ware driver should be installed.
•
The card is not firmly seated in the PCI slot. You should
power down the PC and remove the PCI modem card
from the PCI slot. Then re-insert the card on the PCI slot
and power the PC on.
•
Or the adapter is broken. Please contact Actiontec techni-
cal support at (408) 752-7714 from 7:00 AM to 10:00
PM Pacific Coast Time, Monday through Friday and
7:00 AM to 7:00 PM Pacific Coast Time on Saturday and
Sunday.
What if I bought my modem separately, and I do not
have a disk or CD with the drivers?
Please contact Actiontec technical support (see above) for
information on how to obtain the device drivers for your
Actiontec Home DSL Modem.
HOMEDSLP.FM Page 22 Tuesday, September 19, 2000 9:46 AM