Check product, Check printer settings – HP Deskjet Ink Advantage Printer - K109a User Manual

Page 42

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Check product

Try the following solutions.

Solution 1: Align the print cartridges

Solution 2: Automatically clean the print cartridges.

Solution 1: Align the print cartridges

Solution: Aligning the print cartridges can help ensure high-quality output.

To align the print cartridges from the HP Photosmart Software

1.

Load letter or A4 unused plain white paper into the paper tray.

2.

In the HP Solution Center, click Settings.

3.

In the Print Settings area, click Printer Toolbox.

NOTE:

You can also open the Printer Toolbox from the Print Properties

dialog box. In the Print Properties dialog box, click the Features tab, and
then click Printer Services.

The Printer Toolbox appears.

4.

Click the Device Services tab.

5.

Click Align the Print Cartridges.

6.

Click Align, and then follow the onscreen instructions.
The HP Printer prints a test page, aligns the print cartridges, and calibrates the
printer. Recycle or discard the test page.

Cause: The printer needed to be aligned.
If this did not solve the issue, try the next solution.

Solution 2: Automatically clean the print cartridges.

Solution: Clean the print cartridges.
For more information, see

Automatically clean print cartridges

Cause: The print cartridge nozzles needed to be cleaned.

If this did not solve the issue, try the next solution.

Check printer settings

Try the following solutions.

Step 1: Check the print settings

Step 2: Verify the paper size setting

Step 3: Check the printer margins

Chapter 6

40

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