HP PSC 1315 All-in-One Printer - Manual (Page 54)

hp psc 1310 series
chapter 9
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Outside the U.S., please call your local HP Customer Support office. See call elsewhere in
the world on page 39 for a list of international Customer Support numbers.
returning your hp psc for service
Before returning your HP PSC for service, you must call HP Customer Support. See
hp customer support on page 37 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC
product (“Product”), including related software, accessories, media, and supplies, shall be
free from defects in material and workmanship for the duration, which begins on the date
of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a
Product, and does not cover any other problems, including those which arise as a result of
(a) improper maintenance or modification, (b) software, accessories, media, or supplies
not provided or supported by HP, or (c) operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge
does not affect either the warranty to the Customer or any HP support contract with the
Customer. However, if Product failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP shall charge its standard labor and materials charges to service
the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product,
HP shall either repair or replace the defective Product, at HP’s option. Where labor charges
are not covered by HP’s limited warranty, repairs shall be at HP’s standard charges for
labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered by
HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund
the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the
defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP’s limited warranty for each Product is valid in any country/region or locality where HP
has a support presence for the Product and where HP has marketed the Product. The level
of warranty service may vary according to local standards. HP shall have no obligation to
alter the form, fit, or function of the Product in order to make it operate in a country/region
or locality for which the Product was never intended to operate.
limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND