HP StorageWorks Ultra Density Optical Storage - Manual (Page 54)

Troubleshooting
54 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide
RESERVED
displays when a disk eject is
attempted
The application software reserved the
element for its use or a security
configuration was set to prevent disk
ejection.
■
See “ Setting an operating
configuration” on page 39 .
■
Attempt the operation using your
application software.
EMPTY *
displays when a disk eject is
attempted
This is not an error. There are no disks in
the jukebox.
TRANSPORT FULL
displays when a
disk eject is attempted
■
The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
■
Attempt an
EMPTY PICKER
test
(see “ Internal tests ” on page 45).
■
If unsuccessful, contact your service
representative.
SOURCE NOW EMPTY
displays when a
disk eject is attempted
The application software moved the disk
from the slot you chose before your eject
command executed.
■
Press
CANCEL
. You may have to
wait for the application software to
replace the disk into the slot before
attempting another eject.
■
Initiate an
INIT ELEM STATUS
test (see“ Internal tests ” on page 45).
MAILSLOT FULL
displays when a disk
eject is attempted
A disk is in the mailslot. To remove the
disk, select
EJECT *
, select the slot you
want the disk ejected from again, and
eject the disk.
Operation
Forgot the password
■
Enter the default password (000
000 000).
■
If unsuccessful, contact your service
representative.
Table 8: Troubleshooting installation (Continued)
Problem Solution