HP StoreFront Analytics for VMware Software Licenses - Manual (Page 10)

2. Click the Admin > Support.
3. Click the Info tab.
4. Under Adapters Info, view the HP Storage Adapter version in the Adapter Version column.
Troubleshooting the software installation
Known troubleshooting information can help you diagnose and correct problems with the HP
Storage Adapter. Log files contain valuable information about adapter instance operation.
Troubleshooting an HP Storage Adapter Instance
Perform these general troubleshooting steps to diagnose and correct problems with an HP Storage
Adapter instance.
1.
View the collection status and collection state for the adapter instance resource on the
Environment Overview page in the Custom GUI.
2. Check the adapter and collector log files for errors. You can view HP Storage Adapter errors
in the adapter and collector log files.
To View the HP Storage Adapter logs from the custom GUI
1. In vCenter Operations Manager custom GUI, click the ADMIN > SUPPORT.
2. Click the Logs tab.
3. In the Logs list, expand the vCenter Operations Collector folder.
4. Expand the adapters folder.
5. Expand the HP3ParAdapter folder.
6. Double click a HP Storage Adapter_##.log file in the list to view the log.
The content of the log file appears in the Log Content area.
NOTE: The log file for storage systems is identified by adding the storage system ID to the
end of the log file. For instance, HP3ParAdapter_38.log identifies a log file for a storage
system with ID 38.
10 Installation