6 support and other resources, 7 documentation feedback index – HP OneView for Microsoft System Center User Manual

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Health Explorer does not display Knowledge Information for computers and certain Windows
components......................................................................................................................35
HP Custom Data Manager cannot be used in the HP Virtual Connect Management Pack.............35
Health rollup to VC Domain does not bring the worst case health status from underlying health
components......................................................................................................................35
If a VC FC Uplink becomes unpopulated its health status is set to “Warning” instead of “Healthy”,
irrespective of Flex-Fabric and Ethernet uplinks.......................................................................35
If an FC cable is removed from a VC FC module, the alert from the port does not display in the
VC Active Alerts view.........................................................................................................35
When an uplink status restores from Error to Normal, Event ID 7500 is raised in VC Active Alerts
view ................................................................................................................................35
Alerts show the IP of the module rather than the overall Primary IP, or statically configured domain
IP.....................................................................................................................................35
When a static domain IP is configured, any alert raised from a Primary VC module will have the
source IP of the domain IP instead of the Primary module IP ....................................................36
When an Ethernet/Flex Fabric/FC module's power is switched off its Uplink status shows “Healthy”,
but the Port status property shows “Not Linked” in the Ethernet/Flex Fabric/FC Uplink Ports State
view.................................................................................................................................36
Managing a VC domain via any VCEM web console ............................................................36

Device Monitor (DMC and DMS) operational and usage issues....................................................36

6 Support and other resources......................................................................37

Information to collect before contacting HP.................................................................................37
How to contact HP..................................................................................................................37
Registering for software technical support and update service.......................................................37

How to use your software technical support and update service...............................................37
Warranty information.........................................................................................................38

HP authorized resellers............................................................................................................38
Related information.................................................................................................................38
Typographic conventions.........................................................................................................38

7 Documentation feedback...........................................................................40
Index.........................................................................................................41

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