HP Photosmart A717 Compact Photo Printer - Manual (Page 52)

The printer is plugged in, but it will not turn on.
Solution
●
The printer may have drawn too much power.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Be careful not to touch the contacts inside the printer
or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in
the power cord (optional). Turn on the printer.
● Make sure the printer is plugged into a working electrical outlet.
The optional HP Photosmart Internal Battery is installed in the printer, but the
printer will not turn on using battery power.
Cause The battery may need to be charged.
Solution
●
Plug in the printer power cord to charge the battery. The On light flashes green
to indicate that the battery is charging.
● If the battery is charged, try removing and reinstalling the battery.
The optional HP Photosmart Internal Battery is installed in the printer, but it will
not charge.
Solution
●
Turn off and unplug the printer. Open the battery compartment cover. Remove
the battery and reinstall it. Be careful not to touch the contacts on the inside of
the battery compartment or on the battery. For more information on how to install
the battery, see the documentation that came with the battery.
● Check that the printer power cord is securely connected to both the printer and
the power source. When the printer is turned off, the On light flashes green to
indicate that the battery is charging.
● Turn on the printer. The battery charging icon, a lightning bolt, flashes above
the battery icon on the printer screen to indicate that the battery is charging.
● An empty battery should fully charge in approximately four hours when the
printer is not in use. If the battery still does not charge, replace it.
The printer makes noises when I turn it on, or starts making noises after sitting
unused for a while.
Solution The printer may make noises after long periods of inactivity
(approximately 2 weeks) or when its power supply has been interrupted and then
restored. This is normal operation. The printer is performing an automatic
maintenance procedure to ensure it produces the best quality output.
HP Photosmart A710 series User Guide 49