Troubleshooting, Printer is not printing, Verify the following – HP Deskjet 5740 Color Inkjet Printer User Manual

Page 74: Check the printer lights, 10 troubleshooting

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10

Troubleshooting

●

Printer is not printing

●

Paper jams and other paper problems

●

Photos are not printing correctly

●

Print quality is poor

●

Document is misprinted

●

Problems with borderless documents

●

Error messages

●

Printer lights are on or flashing

●

Document prints slowly

●

If you continue to have problems

Printer is not printing

●

Verify the following

●

Check the printer lights

●

Check the printer cable connection

●

If the printer still does not print

Verify the following

Verify the following conditions if the printer is not printing:
●

The printer is connected to the power source.

●

The cable connections are secure.

●

The printer is turned on.

●

The print cartridges are

correctly installed

.

●

The paper or other media is correctly loaded in the In tray.

●

The printer cover is closed.

●

The rear access door is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.
For more information, see

Printer lights are on or flashing

.

HP Deskjet 5700 Series

72

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