Getting help when things go wrong – HP Deskjet 970cxi Printer User Manual

Page 49

Advertising
background image

42

Getting Help When Things Go Wrong

4

In Two-Sided Printing, the
binding margin appears in
the wrong place.

• Check the

Page Setup

dialog box to ensure you have checked

Two Sided Safe

Margins

and selected the correct paper orientation. See “Page Setup - Controlling

Page Layout” on page 10.

• Make sure you selected the right

Binding

option in the

Layout

dialog box. See

“Layout” on page 14.

Print order (front to back, or
back to front) isn’t working.

• Turn

Background Printing

on. See “Background Printing” on page 16.

Print Cartridge Status Light
won’t stop blinking.

• See “Print Cartridge Status” on page 29.
• Make sure the printer’s top cover is closed.

The printer is jammed.

• See “Clearing a Paper Jam” on page 43.

You have printing problems
on a networked printer.

• Make sure the printer has not been renamed. If the printer has been renamed,

return the printer name to HP DeskJet 970C.

• Do not rename the printer icon if you are using a JetDirect 300X External Print

Server.

• Do not rename the printer while it is printing.

What if...

Check this...

Advertising