Contents 5
Open Services Event Manager ........................................................................................................ 74
Keeping the system current ....................................................................................................................... 74
Drivers ......................................................................................................................................... 74
Resource Paqs............................................................................................................................... 74
ProLiant Support Packs ................................................................................................................... 74
Operating system version support .................................................................................................... 74
System Online ROM flash component utility ...................................................................................... 75
Change control and proactive notification ........................................................................................ 75
Care Pack .................................................................................................................................... 75
Troubleshooting .......................................................................................................................... 76
Troubleshooting resources ........................................................................................................................ 76
Pre-diagnostic steps ................................................................................................................................. 76
Important safety information............................................................................................................ 76
Symptom information ..................................................................................................................... 78
Prepare the server for diagnosis ...................................................................................................... 79
Loose connections ................................................................................................................................... 79
Service notifications................................................................................................................................. 79
Troubleshooting flowcharts ....................................................................................................................... 80
Start diagnosis flowchart ................................................................................................................ 80
General diagnosis flowchart ........................................................................................................... 81
Server power-on problems flowchart ................................................................................................ 83
POST problems flowchart ............................................................................................................... 86
OS boot problems flowchart ........................................................................................................... 87
Server fault indications flowchart ..................................................................................................... 89
POST error messages and beep codes ....................................................................................................... 91
Battery replacement .................................................................................................................... 92
Regulatory compliance notices ..................................................................................................... 93
Regulatory compliance identification numbers ............................................................................................. 93
Federal Communications Commission notice............................................................................................... 93
FCC rating label............................................................................................................................ 93
Class A equipment......................................................................................................................... 94
Class B equipment ......................................................................................................................... 94
Declaration of conformity for products marked with the FCC logo, United States only....................................... 94
Modifications.......................................................................................................................................... 95
Cables................................................................................................................................................... 95
Canadian notice (Avis Canadien).............................................................................................................. 95
European Union regulatory notice ............................................................................................................. 95
Disposal of waste equipment by users in private households in the European Union......................................... 96
Japanese notice ...................................................................................................................................... 96
BSMI notice ............................................................................................................................................ 96
Korean notice ......................................................................................................................................... 97
Laser compliance .................................................................................................................................... 97
Battery replacement notice........................................................................................................................ 97
Taiwan battery recycling notice................................................................................................................. 98
Power cord statement for Japan................................................................................................................. 98
Electrostatic discharge................................................................................................................. 99
Preventing electrostatic discharge .............................................................................................................. 99
Grounding methods to prevent electrostatic discharge.................................................................................. 99
Specifications........................................................................................................................... 100
Environmental specifications ................................................................................................................... 100
