5 support and other resources, Contacting hp, Before you contact hp – HP SAN Virtualization Services Platform User Manual

Page 23: Hp contact information, Subscription service, 23 hp contact information

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5 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

http://www.hp.com/support

Before contacting HP, collect the following information:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

•

Operating system type and revision level

•

Detailed questions

HP contact information

For the name of the nearest HP authorized reseller:

•

See the Contact HP worldwide (in English) webpage

http://welcome.hp.com/country/us/en/

wwcontact.html

.

For HP technical support:

•

In the United States, for contact options see the Contact HP United States webpage (

http://wel-

come.hp.com/country/us/en/contact_us.html)

). To contact HP by phone:

• Call 1–800–HP–INVENT (1–800–474–6836). This service is available 24 hours a day, 7

days a week. For continuous quality improvement, calls may be recorded or monitored.

• If you purchase a Care Pack (service upgrade), call 1–800–633–3600. For more information

about Care Packs, refer to the HP website (

http://www.hp.com/hps

).

•

In other locations, see the Contact HP worldwide (in English) webpage (

http://welcome.hp.com/

country/us/en/wwcontact.html

).

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/wwalerts

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

SAN Virtualization Services Platform 3.0.2 Virtualization Services Manager Demo Mode User

Guide

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