HP Officejet Pro L7480 All-in-One Printer - Manual (Page 8)

Solve paper-feed problems .....................................................................................................73
Optional Tray 2 cannot be inserted ...................................................................................74
Another paper-feed problem is occurring ..........................................................................74
Solve copy problems ..............................................................................................................75
No copy came out .............................................................................................................75
Copies are blank ...............................................................................................................76
Documents are missing or faded ......................................................................................76
Size is reduced .................................................................................................................76
Copy quality is poor ..........................................................................................................76
Copy defects are apparent ...............................................................................................77
The device prints half a page, then ejects the paper ........................................................77
Solve scan problems ..............................................................................................................77
Scanner did nothing ..........................................................................................................78
Scan takes too long ..........................................................................................................78
Part of the document did not scan or text is missing .........................................................78
Text cannot be edited .......................................................................................................79
Error messages appear ....................................................................................................79
Scanned image quality is poor ..........................................................................................79
Scan defects are apparent ................................................................................................80
Troubleshoot installation issues ..............................................................................................81
Hardware installation suggestions ....................................................................................81
Software installation suggestions ...................................................................................... 82
Clear jams ..............................................................................................................................83
Clear a jam in the device ..................................................................................................83
Tips for avoiding jams .......................................................................................................85
A HP supplies and accessories
Order printing supplies online .................................................................................................86
Accessories ............................................................................................................................86
Supplies ..................................................................................................................................86
Ink cartridges ....................................................................................................................86
Printheads ........................................................................................................................87
HP media ..........................................................................................................................87
B Support and warranty
Hewlett-Packard limited warranty statement ...........................................................................89
Obtain electronic support ........................................................................................................90
Obtain HP telephone support .................................................................................................90
Before you call ..................................................................................................................90
Support process ................................................................................................................ 91
HP support by phone ........................................................................................................91
Phone support period .................................................................................................91
Telephone support numbers .......................................................................................91
Placing a call ............................................................................................................... 93
After the phone support period ...................................................................................93
Additional warranty options ...............................................................................................93
HP Quick Exchange Service (Japan) ................................................................................94
Call HP Korea customer support ......................................................................................94
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