HP NonStop G-Series - Manual (Page 153)

Troubleshooting
Silo Media Manager Installation and User’s Guide — 541559-001
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Example 2
Example 2
PROBLEM:
When I run the INTFACE Utility program, I receive a run-time error...
SOLUTION:
The most common reason for this is that the INTFACE Utility program does not know
where to find the PROCFILE file in the SMM ISV location or that SMM is not started.
You have to make sure the SMM ISV location is included on the command line and
that the SMM software is running. For example:
The 2nd parameter [$SYSTEM.OUTPUT.TAPELIST] can be any valid fully qualified
filename.
The 3rd parameter [$SYSTEM.TSISMMS] is the SMM ISV location. There has to
be a file called PROCFILE in this subvolume. If there is not a PROCFILE file in
this subvolume, then SMM is not started or you have an older version of SMM,
before the INTFACE Utility program was supported.
RUN $SYSTEM.TSISMMS.INTFACE/name/ REPORT
$SYSTEM.OUTPUT.TAPELIST $SYSTEM.TSISMMS
Troubleshooting Examples for Miscellaneous
Problems
Example 1
PROBLEM:
Does the SMM software perform some type of internal checking on the system number
of the node onto which the software is running?
SOLUTION:
The SMM software is shipped with your system number hard coded into the software.
Within the configuration program, there is a place to set up an alternate system
number... [ CONFIG_ALTSYS# ] TO CONFIGURE ALTERNATE SYSTEM NUMBER.
During disaster recovery testing, this alternate system can be used for 15 days. In the
event of a true disaster, TSI would provide you with a new version of the SMM software
to run on your new primary system.