HP ProLiant DL585 G7 Server - Manual (Page 95)

Troubleshooting 95
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1 HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart )
2 "POST problems flowchart (on page 93 )"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83 )"
• Controller documentation
4 "HP Insight Diagnostics (on page 79 )" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83 )"
5 • "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83 )"
• Controller documentation
• "Loose connections (on page 86 )"
6 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
83 )"
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
83 )"
• "HP contact information (on page 111 )"
8
"Breaking the server down to the minimum hardware configuration" in the
HP ProLiant Servers Troubleshooting Guide located on the Documentation
CD or see "Troubleshooting resources (on page 83 )"
9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83 )"
• Server maintenance and service guide, located on the Documentation
CD or the HP website
( http://www.hp.com/products/servers/platforms )
10 "General diagnosis flowchart (on page 88 )"