HP XP Racks User Manual

Page 204

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Causes and Solutions

Problems

Solutions:

•

Confirm that the pool usage is 0 after the THP V-VOLs are deleted,
and then you can delete the pool.

•

Ask HP Technical Support to solve the problem.

Causes:

A failure occurs to the application for
monitoring the volumes installed in a host.

•

Free space of the pool is insufficient.

•

Something in the storage system is blocked.

Solutions:

•

Check the free space of the pool and increase the capacity of the
pool. See

“Increasing pool capacity” (page 144)

).

•

Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See

“About releasing pages in a THP

V-VOL” (page 152)

.

•

Ask HP Technical Support to solve the problem.

Causes:

When the host computer tries to access the
port, error occurs and the host cannot access
the port.

•

Free space of the pool is insufficient.

•

Something in the storage system is blocked.

Solutions:

•

Check the free space of the pool and increase the capacity of the
pool. See

“Increasing pool capacity” (page 144)

.

•

Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See

“About releasing pages in a THP

V-VOL” (page 152)

.

•

Ask HP Technical Support to solve the problem.

Causes:

When you are operating Remote Web
Console, a timeout occurs frequently.

•

The load on the Remote Web Console computer is too heavy, so that
it cannot respond to the SVP.

•

The period of time until when time-out occurs is set too short.

Solutions:

•

Wait for a while, then try the operation again.

•

Verify the setting of the environment parameter of Remote Web
Console RMI time-out period. For information about how to set the
RMI time-out period, see the HP XP7 Remote Web Console User
Guide
.

See

“Troubleshooting provisioning while using RAID Manager” (page 207)

and identify the cause.

THP V-VOL capacity cannot be increased.

Solutions:

•

After refreshing the display, confirm whether the processing for
increasing THP V-VOL capacity meets conditions described in

“Requirements for increasing THP V-VOL capacity” (page 64)

.

•

Retry the operation after 10 minutes or so.

•

Ask HP Technical Support to solve the problem.

204 Troubleshooting

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