Calling the hp technical support – HP XP Racks User Manual

Page 209

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Description

Error Code (SSB2)

The specified volume is in the PAIR or COPY status.

The specified volume does not exist.

The S-VOL Disable attribute is set to the specified volume.

The reserve function cannot be canceled using RAID Manager.

Data Retention is not installed.

B9C7

The consumed capacity exceeded the licensed capacity.

B9C9

The command was rejected due to one of the following reasons:

B9CA

Fewer days are set as the data retention term.

More than 60 years are set as the data retention term.

An interface other than Java updated the settings while Data Retention was in the process
of changing them. A conflict occurred between Java and the other interface.

The retention term cannot be set because the access attribute is read/write.

B9CB

Calling the HP Technical Support

If you need to call the HP Technical Support, make sure you can provide as much information
about the problem as possible, including the following:

The circumstances surrounding the error or failure.

The exact content of any error messages displayed on the host systems.

The exact content of any error messages displayed by Remote Web Console.

The Remote Web Console configuration information (use the Dump Tool).

The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.

Calling the HP Technical Support 209

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