Diagnostic questions, Are the power supply/system fan leds green, Is the system power led green – HP 60-Modular-Smart-Array User Manual
Page 29: Recognizing hard drive failure, 29 recognizing hard drive failure
Troubleshooting 29
Diagnostic questions
Are the power supply/system fan LEDs green?
Answer
Possible Reasons
Possible Solutions
No
•
The power cords are not connected or
AC power is not available.
•
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
•
The system midplane may need to be
replaced.
•
Be sure that the power cord is connected to
the power supply.
•
Be sure that the power supply is undamaged
and is fully seated.
•
Be sure that all pins on connectors and
components are straight.
•
Contact an authorized service provider for
assistance.
Yes
—
If the system power LED is off, do the following:
1
Press the Power On/Standby button and hold
for approximately three seconds.
2
See Is the System Power LED Green? (on page
Is the system power LED green?
Answer
Possible reasons
Possible solutions
No
•
The Power On/Standby button has not
been pressed firmly or held long enough.
•
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
•
The system may have experienced a
short.
•
Controller firmware may be corrupted.
•
The system midplane and/or power
button/LED assembly may need to be
replaced.
•
Firmly press the Power On/Standby button
and hold for approximately three seconds.
•
Be sure that the power supply is undamaged
and is fully seated.
•
Be sure that all pins on connectors and
components are straight.
•
Be sure that all components are fully seated.
•
Flash the controller firmware ("
•
Contact an authorized service provider for
assistance.
Recognizing hard drive failure
In an HP storage enclosure, a steadily glowing Fault LED indicates that the drive has failed.
Other indications of failed hard drives:
•
The amber LED on the front of a storage system is lit if drives fail. (However, this LED also illuminates
when other problems occur, such as when a system fan fails, a redundant power supply fails, or the
system overheats.)
•
ACU represents failed drives with a distinctive icon.
•
HP SIM can detect failed drives remotely across a network. (For more information about HP SIM,
refer to the documentation on the Management CD.)
•
ADU lists all failed drives.
•
CPQONLIN identifies failed drives in a NetWare environment.