HP Photosmart D5160 Printer User Manual

Page 41

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The document printed at an angle or is off-center.

Solution
●

The paper-width guide may not be set properly. Make sure that the paper-width
guide is close to the edge of the paper without bending it.

●

The paper may not be loaded correctly. Make sure the paper is correctly
oriented in the main tray. For paper loading instructions, see

Load paper

.

●

The photo paper may not be loaded correctly. Reload the photo paper, make
sure that the photo paper is correctly oriented in the photo tray. For photo paper-
loading instructions, see

Load paper

.

Colors are not printing satisfactorily.

Solution
●

You may not be using the best print cartridges for the project. To print text
documents and graphics, use the HP Tri-color and HP Black print cartridges.
To print color photos, use the HP Tri-color and HP Photo or HP Gray Photo
cartridges. For more information, see

Inserting and replacing the print

cartridges

.

●

You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup
printing mode when one of the print cartridges is missing. Replace the missing
cartridge.

●

A cartridge is out of ink. Replace it.

●

Some of the ink nozzles on a cartridge are clogged. Clean the cartridges.
See

Cleaning the print cartridges

.

●

You may not be using the best media for the project. For more information on
papers, see

Choose the right paper

.

No page came out of the printer.

Cause
●

The paper trays may be empty. Load the paper tray. For information on loading
paper, see

Load paper

.

●

There may be a paper jam.

Solution

Caution

Do NOT remove jammed paper from the front of the printer. Doing

so can cause irreversible damage to the printer.

To clear a paper jam
1.

Turn off the printer, and then unplug the printer.

2.

Remove the rear access door.

Chapter 7

38

HP Photosmart D5100 series

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