HP Deskjet D1420 Printer User Manual

Page 5

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Printer does not print................................................................................................................59

Verify the following.............................................................................................................59
Check the printer cable connection....................................................................................60
Printer is stalled..................................................................................................................61
If the printer still does not print...........................................................................................61

Document prints slowly.............................................................................................................61
Print cartridge problems...........................................................................................................62
Paper problems........................................................................................................................65

Paper jam...........................................................................................................................65
Out of paper message........................................................................................................67
Printer prints on multiple sheets at once............................................................................67

Photos do not print correctly.....................................................................................................68

Check the paper tray..........................................................................................................68
Check the printer properties...............................................................................................68

Problems with borderless documents.......................................................................................68

Borderless printing guidelines............................................................................................68
Image is printed at an angle...............................................................................................69
Fading occurs on the edges of a photo..............................................................................69
Photo has an unwanted border..........................................................................................69

For small photo paper...................................................................................................70
For small photo paper with a tear-off tab......................................................................70

Print quality is poor...................................................................................................................71
Document is misprinted............................................................................................................72

Text and images are misaligned.........................................................................................73
Document is printed off-center or at an angle....................................................................73
Parts of the document are missing or printed in the wrong place.......................................73
Envelope is printed at an angle..........................................................................................73
Document does not reflect the new print settings ..............................................................73

If you continue to have problems..............................................................................................73

A HP support

Ink cartridge warranty information............................................................................................74
Support process.......................................................................................................................74
HP support by phone................................................................................................................75

Phone support period.........................................................................................................75
Placing a call.......................................................................................................................75
After the phone support period...........................................................................................75

B Order supplies

Order paper or other media......................................................................................................76
Order print cartridges................................................................................................................76
Order other supplies.................................................................................................................76

C Technical information

Printer specifications................................................................................................................78

Contents

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