HP Pavilion Sleekbook 14-b015dx - Manual (Page 79)

Power management problems
Some possible causes for power management problems include the following:
● Low battery levels
● AC adapter problems
Resolving a low battery level
Resolving a low battery level when external power is available
● Connect an AC adapter.
● Connect an optional docking or expansion device.
● Connect an optional power adapter purchased as an accessory from HP.
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Replace the discharged battery with a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
● Initiate Hibernation.
● Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC
adapter to the computer and to external power.
2. Exit Hibernation by pressing the power button.
Troubleshooting 69