The problem solver, Questions? use this problem solver – GE ZV36TSFSS User Manual

Page 10

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10

The Problem Solver

Professional Range Hood

Questions?
Use this
problem
solver!

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• The lamp or socket may be defective or a wire could be

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disconnected.

127:25.

  Do some trouble-shooting by removing the lamp and place it in

the socket of a lamp that does work (the heat lamp will fit in the

halogen socket for the purpose of checking it). Does it work now?

If no, the lamp is defective. If your hood is still in-warranty, call

GE service and ask them to mail out a new lamp. State clearly

whether you need the halogen or the heat lamp. Lamps on this

product are covered by warranty and are cataloged. If the hood is

no longer covered by warranty, reference the Care and Cleaning

section of this manual to see lamp requirements. Lamps can be

purchased at home building stores, specialty lighting stores or

through GE Parts. Reference the defective lamp for information

as well.

2. If you placed the lamp in a working socket and it does

illuminate, the original socket may be defective or a wire
may be disconnected. Call GE for service.

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• In the unlikely event that a part would be missing, damaged or

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defective, we can serve you, the consumer, quickly by mailing these

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parts to you. We have identified several easy-to-install parts.

These include:

Lamps, lamp bezels, filters, baffles, grease trays, knobs, utensil rods,

Owner’s Manual and Installation Instructions.

Call GE service and carefully describe your model number and the

part you need. The model number is located inside the hood

chassis, behind the filter/baffle.

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• The duct cover is not included with the hood. It must be purchased

MISSING

as an accessory.

² 6" duct cover for use with a 30" or 36" hood–order kit #ZX36DC6

² 12" duct cover for use with a 30" or 36" hood–order kit #ZX36DC12

² 6" duct cover for use with a 48" hood–order kit #ZX48DC6

² 12" duct cover that works with a 48" hood–order kit #ZX48DC12

Call GE Parts. See Consumer Service page in this manual for a list

of phone numbers.

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• We provide a 10" round, vertical duct transition. This part can

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be mailed out to the hood installer if it is in some way unusable.

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All other duct transitions, elbows, etc must be purchased locally.

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We can also mail out many other parts that come with the hood to

your installer. Call GE Service. See Consumer Service page in this

manual for a list of phone numbers. Ask them to mail the parts



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