Customer support, At&t customer support, Telenav services warranty – AT&T HD61W66 User Manual

Page 70: Customer support at&t customer support

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How do I reinstall the application on my phone?

You can go to the Android Marketplace in order to obtain the latest build for AT&T Navigator.

How do I delete my list of “Recent” list?

You may remove multiple addresses by logging into your AT&T Navigator account online at

http://www.attnav.com

.

In Recent Places, check the addresses you want to remove. You may also do this from your handset in the Recent
screen. Press-and-hold an address and choose “Delete” for an individual deletion, so simply choose the Delete All
button on the bottom of the screen.

I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated?

Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the
number of users that have rated the location. A location accrues points based on how many stars it is given by
AT&T Navigator users. When a location consistently achieves above-average ratings, its popularity count
increases. Negative ratings lower the popularity count of the location.

How long are ratings kept?

Ratings expire after two years.

20. Customer Support

AT&T Customer Support

Please contact AT&T directly to purchase a data or email services plan, or for general information about your
service plan.

AT&T

1-800-331-0500 (select option #1) or dial 611 from your handset

Website

General Information:

http://www.wireless.att.com/lbs

Pre-Planning:

http://www.attnav.com

21. TeleNav Services Warranty

The content and Java application services provided by TeleNav is provided “as is” and “as available” without
warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or
fitness for particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole
risk and you agree that the service and the information provided are without warranty of any kind by TeleNav.

TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services
available from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from
unreliable data due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav
does not warrant the services in any respect due to such circumstances beyond its control.

Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav
believes to be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or completeness
of any information made available to you for any particular purpose. Under no circumstances, including negligence,

© 2011 TELENAV, INC.

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