Warranty and servicing – Equus 5660 - InnoVac Pump Kit User Manual

Page 3

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Warranty and Servicing

25

LIMITED ONE YEAR WARRANTY

The Manufacturer warrants to the original purchaser that this unit is free of
defects in materials and workmanship under normal use and maintenance for a
period of one (1) year from the date of original purchase.

If the unit fails within the one (1) year period, it will be repaired or replaced, at
the Manufacturer’s option, at no charge, when returned prepaid to the Service
Center with Proof of Purchase. The sales receipt may be used for this purpose.
All replacement parts, whether new or re-manufactured, assume as their war-
ranty period only the remaining time of this warranty.

This warranty does not apply to damage caused by improper use, accident,
abuse, improper voltage, service, fire, flood, lightning, or other acts of God, or if
the product was altered or repaired by anyone other than the Manufacturer’s
Service Center.

The Manufacturer, under no circumstances shall be liable for any consequential
damages for breach of any written warranty of this unit. This warranty gives you
specific legal rights, and you may also have rights which vary from state to state.
This manual is copyrighted with all rights reserved. No portion of this document
may be copied or reproduced by any means without the express written per-
mission of the Manufacturer. THIS WARRANTY IS NOT TRANSFERABLE. For
service, send via U.P.S. (if possible) prepaid to Manufacturer. Allow 3-4 weeks for
service/repair.

SERVICE PROCEDURES

Products requiring service should be returned as follows:

1. Call the Technical Service Center to obtain a Return Reference Number:

USA & Canada = 1-800-544-4124

Other = 714-241-6805

2. Package the product carefully to prevent shipping damage

3. Include your name, return address, and a day contact phone

4. Enclose a copy of the dated sales receipt

5. Describe the problem

6. Ship prepaid to: Technical Service Center, 17291 Mt. Herrmann Street, Fountain

Valley, CA 92708 U.S.A.

Phone: 1-800-544-4124 or 714-241-6805
Fax: 714-432-7910

Web: www.iEQUUS.com

Email: [email protected]

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