When a message appears, When a message appears on the control panel, 4when a message appears – Ricoh Aficio MP W2400 User Manual

Page 52

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Troubleshooting When Using the Scanner Function

46

4

When a Message Appears

This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.

When a Message Appears on the Control Panel

This section explains causes and remedies if an error message appears on the
display of the control panel.

Important

❒ If a message not described here appears, act according to the message. For in-

formation about how to turn off the main power switch, see “Turning On the
Power”, About This Machine.

Message

Cause

Solution

No HDD is avail-

able for this

function, or File

Format Converter

is not connected.

Cannot use Scan-

ner Function.

No HDD is available for
this function, or File Format
Converter is not connected.

Contact your service representative.

Connection with

LDAP server has

failed. Check the

server status.

A network error has oc-
curred and connection
has failed.

Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Check the information of Sys-
tem Settings. See “System Settings”,
General Settings Guide.

LDAP server au-

thentication has

failed. Check the

settings.

The user name and pass-
word differ from those set
for LDAP Authentication.

Make settings correctly for the user
name and the password for LDAP serv-
er authentication.

The destination

list has been up-

dated. Specified

destination(s) or

sender's name has

been cleared.

A specified destination
or sender's name was
cleared when the desti-
nation list in the delivery
server was updated.

Specify the destination or sender's name
again.

Updating the des-

tination list has

failed. Try

again?

A network error has
occurred.

Check whether the server is connected.

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