Appendix, Troubleshooting – Argosy Research Mobile Video HDD User Manual

Page 37

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Appendix

Troubleshooting

Problem

Possible Cause

Solution

◎

Press and hold

33

TV screen does not
display normally

◎Video setting is not correct.

then

press

MENU

until screen displays correctly.

◎

Check the power connection and
plug it properly

No power

◎

The plug is not properly

connected

(Blue LED is off)

◎

Press Power button to turn on

◎

This unit is not be turned on

Can’t operate with
the remote controller

◎

Refer to “No power” problem for
the solution

◎

If this unit can’t be turned on by
pressing the remote, it is
probably the power is not on

◎

Remote is not pointed at the
Remote receiver.

◎

Point at the Remote receiver when
pressing the button

◎

The tab of battery is not
removed

◎

Pull out the tab of the battery on
the side of remote controller

◎

Battery is not assembled properly ◎Check and reload the battery.

◎

Battery runs out.

◎

Change the battery

“HDD FATAL ERROR”
message appears on
the screen

◎

The hard drive is malfunctioning
or the setting is incorrect

◎

See [Error Code] – [Error Code of
Hard Disk Drive] for the solution

Some folders can’t be
listed in “File NAVI”

◎

The folders are “Hidden”,
“Encrypted”, “Compressed” or
“System Folder”

◎

Change the attribute of folders, or
create another folder

File can’t be played
back

◎

The file is compressed

◎

Check the file and don’t compress it

◎

The format of the file is not be
supported

◎

Convert the file to the supported
format

◎

The file is damaged

◎

Repair or re-copy the file

Unable to play DivX
movie

◎

The Player is unable to decode
the DivX movie

◎

Encode this movie with another
supported format

Un-recognizable
subtitle occurs when
playing DivX movies

◎

The setting of “OSD Language”
is different from the DivX
movie’s subtitle file

◎

Change the setting of “OSD
Language” to match the DivX
subtitle file

◎

Subtitle problem

◎

See [Operations while Playing
Back] – [Change Subtitle] for the
solution

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