Trouble shooting – X Rockers 51333 User Manual

Page 7

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Need Help? Email: [email protected] Web:

Phone: 866.969.2603

www.thexrocker.com

Most gaming consoles are shipped from the manufacturer with an Audio/ Video RCA cable. The A/V RCA cable has three RCA
plugs: a video plug (yellow) and two audio plugs (red and white). If your gaming console came with an A/V RCA cable, please
follow the instructions supplied by the game console manufacturer for setting up your gaming console and connecting it to the
television. Please note that you must leave the red and white audio jacks on the A/V cable UNCONNECTED. Once the console is
properly connected to your TV, please follow the diagram in the

Rocker Set-up guide to connect the gaming

console to the X Rocker.

illustrated X

If your gaming console was shipped with a coaxial cable, instead of an A/V RCA cable, you must follow an alternate set-up
procedure (coaxial cable is the same type of cable that is used to connect a VCR to the TV). You will quickly recognize if your gaming
console uses this type of cable. It connects the gaming console directly to the television and carries both the audio and video signal
over a single cable. If your gaming console uses a coaxial cable, you CAN NOT connect it directly to the X Rocker. Instead, you must

Use an intermediary A/V device (such as a TV, VCR, DVD, TiVO, etc) Please follow these steps:
a.

Connect your gaming console to the intermediary A/V device via the coaxial cable.

b.

Connect the X Rocker to the 'Audio Out' jack on the intermediary A/V device.

c.

Follow diagram 2 in the X Rocker Set-up guide to connect the X Rocker to the intermediary A/V device and
finalize the setup.

If your gaming console is attached to an HD TV with an HDMI cable. You will need to connect the chair using either the audio out jacks
on the back of the TV or by plugging into the headphone jack on the front of the TV.

- Unable to hear any sound from the X Rocker -

TROUBLE SHOOTING

- Unable to connect to game console -

1.

Check to ensure that the power adapter is properly connected. When properly connected, the indicator light on the
control panel should light up. If the indicator light does not light up, try to use another power outlet in your home.

2. Make sure the power unit is turned on and indicator light on the control panel is lit. If it is not, please press the power

switch on the control panel.

3.

Once you have successfully completed 1. and 2. please review the X Rocker illustrated set-up guide. Double check
all audio connections. Finally, check that the volume on the hand remote is turned to an audible level on both the TV
and the chair.

4. If you have completed 1- 3 and still do not hear sound, try connecting another audio source (CD player, television,

VCR or game console) and go through the steps again. Still not working? Help is as easy as 1,2,3:
1. Go to

for FAQ answers.

2. Email [email protected].
3. Call our customer service department at 866.969.2603 or 931.359.2603. Office hours are 8:30am to 5:00pm

central standard time.

www.thexrocker.com

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