AT&T EXPANSION EP5632 User Manual

Page 16

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Appendix

3

• Caller ID is a subscription service. You must subscribe to

this service from your local telephone company for this

feature to work on your telephone.

• The caller may not be calling from an area which supports

caller ID.

• Both you and the caller’s telephone companies must use

equipment which are compatible with caller ID service.

• If you subscribe to DSL service, install a noise filter to

the telephone line between the telephone base and the

telephone line jack. Contact your DSL service provider for

filter information.

My caller ID
features are
not working
properly.

• Make sure you subscribe to caller ID with call waiting

services provided by the local telephone company.

• The caller may not be calling from an area which supports

caller ID.

• Both you and the caller’s telephone companies must use

equipment which are compatible with caller ID service.

• If you subscribe to DSL service, install a DSL filter to

the telephone line between the telephone base and the

telephone line jack. Contact your DSL service provider for

filter information.

The system
does not
receive caller
ID or the
system does
not display
caller ID
during call
waiting.

Common cure
for electronic
equipment.

• If the telephone is not responding normally, try putting

the cordless handset in the telephone base or the

charger. If it does not seem to respond, try the following

(in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset and the

spare battery in the telephone base.

• Wait a few minutes before connecting power to the

telephone base.

• Re-install the battery and place the cordless handset

into the telephone base or charger. Wait for the

cordless handset to synchronize its connection with the

telephone base. To be safe, allow up to one minute for

this to take place.

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