Triton TargetPro - Manual (Page 76)

June 2004 TargetPro™ User's Manual
Chapter 6: Troubleshooting
Problem: After about five minutes the installation does not complete and the
Windows desktop does not return.
Solution: Try again after using <CTRL>+<ALT>+<DEL> to shut the system
down and restart. The problem can be caused by applications
running in the background or not being shut down before running the
installation.
Problem: Under NT/98 the installation may fail after the first re-boot, with a
message that it cannot locate the file setup.exe.
Solution: This can occur if the CD ROM drive is slow getting started after the
first reboot. Just use Explorer to double-click on setup.exe again,
and the installation will proceed normally.
Problem: There is insufficient space on the C: drive, even though D: (or
another) drive has been chosen to install the programs.
Solution: Under Windows 95, 98 and NT, the Windows Installer needs to build
the complete Installer Engine and files on the C: drive. The file can
be as large as 250 MB for a full installation. Windows 2000 will
require much less space, since the operating system includes the
Installer Engine.
Problem: After the Installation completes, you see the message, “The dynamic
link library map.dll could not be found in the specified path” when the
program is started.
Solution: You MUST reboot the system after finishing the installation. This is
necessary so that changes to PATH environment variable can be
applied.
Problem: You may not be able to install all the options (demo files, manuals,
help files) unless you can free enough space on the C: drive.
Solution: Consider using the Minimum Installations option located on the CD
to install only the programs you need.
Problem: When first running Isis after installing a new version, you receive an
error message that says your Isis CFG configuration file is out of
date.
Chapter 6: Troubleshooting 65