Faults, Maintenance – Siemens ER326AB70E User Manual
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Maintenance
Always clean off any liquid as soon as it is spilt: you will
save yourself any unnecessary effort.
Grains of sand that may come from cleaning fruits and 
vegetables will scratch the glass surface.
Melted sugar, or foods which contain a lot of sugar which 
may have spilt, should be cleaned off the hotplate
immediately, using the glass scraper.
Faults
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in
mind the following advice:
Fault
Possible cause
Solution
The general electrical 
system is 
malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and 
change it if it is damaged.
The automatic safety switch or circuit 
breaker has tripped.
Check the main control panel to see if the 
automatic safety switch or circuit breaker 
has tripped.
The automatic switching 
on function does not 
work.
There may be food or cleaning products 
stuck between the ignition sparkers and 
the burners.
The space between the ignition sparker and 
the burner must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the covers are correctly positioned.
The appliance is not earthed, is poorly 
connected or the earthing is faulty.
Contact the installation technician.
The burner flame is not 
uniform.
The burner components are not correctly 
positioned.
Correctly place the parts on the appropriate 
burner.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not 
normal or there is no 
gas.
The gas supply is blocked via intermediary 
valves.
Open all gas taps.
If the gas is supplied from a gas cylinder, 
check that this is not empty.
Change the gas cylinder.
The kitchen smells of 
gas.
A gas tap has been left on.
Turn off the taps.
Incorrect coupling of gas cylinder.
Check that the coupling is sound.
Possible gas leak.
Shut off the gas supply, ventilate the premises 
and immediately notify an authorised 
installation technician so that they can check 
and certify the installation. Do not use the 
appliance until you are sure that there is no gas 
leak in the installation or appliance itself.