If your ipod isn’t playing music – Apple iPod (User’s Guide) User Manual

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Tips and Troubleshooting

If You Want to Disconnect iPod, but the Screen Says
“Do Not Disconnect”

• If iPod is transferring music, wait for the transfer to complete.

• Select iPod in the iTunes Source list and click the Eject button.

• If iPod disappears from the iTunes Source list, but you still see the “Do Not

Disconnect” message on the iPod screen, go ahead and disconnect iPod.

• If iPod doesn’t disappear from the iTunes Source list, drag the iPod icon from the

desktop to the Trash (if you’re using a Mac) or click the Safely Remove Hardware icon

in the system tray and select your iPod (if you’re using a Windows PC). If you still see

the “Do Not Disconnect” message, restart your computer and eject iPod again.

If Your iPod Isn’t Playing Music

• Make sure the Hold switch is off.

• If you’re using the iPod Remote, make sure the remote’s Hold switch is off.

• Make sure the headphones connector is pushed in all the way.

• Make sure the volume is adjusted properly.

• If that doesn’t work, push the Play/Pause button. Your iPod may be paused.

• If you’re using the iPod Dock, be sure the iPod is seated firmly in the Dock and make

sure all cables are connected properly.

• If you are using the Dock Line Out port, make sure your external speakers or stereo

are turned on and working properly.

LL0200_Q21UG.book Page 50 Wednesday, June 30, 2004 5:02 PM

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