Appendix b: support and other information, Apple iphone support site, Restarting and resetting iphone – Apple iPhone 4G User Manual

Page 254: Appendix b: support and other information, Support and other information

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Support and Other Information

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Apple iPhone Support Site

Comprehensive support information is available online at
www.apple.com/support/iphone. You can also use Express Lane for personalized
support (not available in all countries or regions). Go to expresslane.apple.com.

Restarting and Resetting iPhone

If something isn’t working right, try restarting iPhone, force quitting an app, or
resetting iPhone.
Restart iPhone: Press and hold the On/Off Sleep/Wake button until the red slider
appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on,
press and hold the On/Off Sleep/Wake button until the Apple logo appears.

If you can’t turn off iPhone or if the problem continues, you may need to reset iPhone.
A reset should be done only if turning iPhone off and on doesn’t resolve the problem.
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps”
on page 29.
Reset iPhone: Press and hold the On/Off Sleep/Wake button and the Home button at
the same time for at least ten seconds, until the Apple logo appears.

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