ConnectPRO Master-IT USB User Manual – Older model - Manual (Page 5)

8 5
q COMPATIBLE KVM SWITCHES
The following ConnectPRO  PR-Series KVM switches are compatible
with the ConnectPRO  UR-Series USB KVM switches:
Ø PR-14 (4-port PS/2 KVM switch)
Ø PR-18 (8-port PS/2 KVM switch)
Ø PR-116 (16-port PS/2 KVM switch)
Ø PR-216 (2-Console, 16-Port PS/2 KVM switch)
q
TROUBLESHOOTING
At any time, when experiencing difficulties; consult the following table for
a remedy. As always, verify that all cables are securely connected.
Symptoms Causes Solution
Keyboard or mouse
does not work q InAuto Scan,
keyboard and
mouse are not
operable
q Press any front
button to select a
computer, then
use the keyboard
and mouse.
Newly installed USB
device does not work. q Improper device
driver.
q Device consumes
too much power.
q Device consumes
too much power
ins tantaneously.
q Improper device
initialization.
q Re-install device
driver.
q The device should
be self-powered,
add a power
adapter to the
device.
q If the device does
not provide power
jack, add power
adapter to the
switch.
q Be sure the USB
cable is well
seated to ensure
communication.
PR-14
Figure 2. UR-14 Daisy-Chained to a PR-14.
q COMPUTER CONNECTIONS
Use an HDB-15 male-to-female VGA cable (ConnectPRO 
part number: CMV-201-S6) to connect from the computer's
VGA port to the UR-Series USB KVM switch’s VGA port on
the PC side, as shown in figure 3.
Use the USB “A-to-B” (part # UC-AB-6) cable to connect from
the UR-Series KVM switch’s USB port (B connector, square
connector) to the USB port on the corresponding computer (A
connector, flat connector), as shown in figure 3.
Figure 3. PC Connections
Mini-DIN 8
Link Port