ASKO W6903 - Manual (Page 31)

Error messages
The display indicates whether an error has
occurred during the program. After taking the
measures described below, turn off the ma-
chine to exit error message mode.
The error messages that may be shown are:
The door is not closed
If the display shows Close the door, you tried
to start a program with the washer door open.
Close the door and the program will start.
Over filling
If the display indicates Over filling:
1. Shut off the water tap.
2. Contact the Customer Care Center at the
number listed at the bottom of this page!
Drainage error
If the display indicates a Drainage error,
check:
• that no objects are stuck in the drainage
hose outlet.
• that the drain pump is not blocked by for-
eign objects. Clean the pump (see the
"Care and cleaning" chapter).
• that there are no kinks in the drainage
hose.
After taking the necessary action, run the
Drain program or press the Door Opening
button (key symbol) to empty the machine. If
the problem persists, contact the Customer
Care Center at the number listed at the bot-
tom of this page!
Water intake error
If the display indicates a Water inlet fault,
check:
Fault with water supply. Check:
• that the tap on the water pipe is open.
• that the filter in the machine’s water intake
is not blocked.
1. Shut off the water tap.
2. Unscrew the hose.
3. Clean the filter in the intake valve on the
machine.
4. Screw the hose back on.
5. Turn on the tap.
6. Run the program again to check whether
the error has been fixed.
7. If the problem persists, contact the Cus-
tomer Care Center at the number listed at
the bottom of this page!
Door opening error
If the display indicates a Door opening error.
Contact the Customer Care Center at the
number listed at the bottom of this page!
Motor fault
If the display indicates a Motor fault. Contact
the Customer Care Center at the number
listed at the bottom of this page!
31 Customer Care Center
1-800-898-1879
www.askousa.com
Troubleshooting