Trouble shooting chart -25, Dcg3 series commercial gas dampered water heaters – American Water Heater DCG User Manual

Page 24

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DCG3 SERIES

COMMERCIAL GAS DAMPERED WATER HEATERS

Copyright© by American Water Heater Company 2005. All rights reserved.

FCG3-0805

No Hot Water

Power to

heater?

Repair

power

problem

NO

YES

When thermostat

is turned up

does pilot spark?

Check for 24V

between purple

and white wires

on the ignition

control module

(ICM)

Will ECO light

reset once temp.

in tank cools?

Clean flame

sensor - check

ground. If still

problem,

see below

Does pilot light?

Does sparking

stop?

YES

YES

Does

main burner

stay lit until

thermostat

satisfies?

Check for

blockage in

burner or orifice,

also check

incoming gas

supply

Does pilot light

shrink or go out

when main

burner fires?

Is gas flex being

used, or other

small pipe?

NO

Does main

burner fire?

YES

NO

Bad spark

assembly or

wiring between

spark assembly

& ICM

Is ECO light on?

NO

NO

YES

High water temp.

YES

NO

OPEN

Check continuity

across ECO

CLOSED

Replace

ECO

Go to

thermostat

troubleshooting

flow chart

Go to

thermostat

troubleshooting

flow chart

YES

YES

Check for 24V

between PV &

MV/PV terminals

ignition control

module (ICM)

Check spark wire

for damage &

continuity. Also

check spark

assembly for

cracks in ceramic

or wrong spark

gap

Replace

ICM

NO

Replace

ICM

Replace

faulty

component

ALL

OK

FOUND

DAMAGE

Check for 24V

between PV &

PV/MV terminals

on gas valve

NO

YES

NO

Check for 24V

between PV &

PV/MV terminals

ignition control

module (ICM)

NO

Replace

gas

valve

YES

Replace

ICM

NO

Repair

gas

supply

ALL

SHOULD

BE OK

YES

Check gas supply

OK

Is ground good

from control

module to

incoming ground?

Check for 24V

between orange

& white wires on

damper harness

NO

Repair

Ground

Bypass

damper,

orange & purple

wires, if heater

fires then

replace

damper

NO

YES

NO

YES

Go to

thermostat

troubleshooting

flow chart

Is there 24V

between MV &

PV/MV terminals

at gas valve?

Is there 24V

between MV &

PV/MV terminals

at the ICM?

NO

YES

YES

NO

NO

Replace

ICM

Replace

gas

valve

Check &

adjust gas

pressure

NO

NO

OK

YES

Index

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