Samsung OPH-D700ZKMSPR User Manual

Page 262

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4B. Manufacturer’s Warranty

force or use of a metallic object when pressing on a

touchscreen; (c) equipment that has the serial number or the

enhancement data code removed, defaced, damaged, altered

or made illegible; (d) any plastic surfaces or other externally

exposed parts that are scratched or damaged due to normal

use; (e) malfunctions resulting from the use of Product in

conjunction or connection with accessories, products, or

ancillary/peripheral equipment not furnished or approved by

SAMSUNG; (f) defects or damage from improper testing,

operation, maintenance, installation, service, or adjustment not

furnished or approved by SAMSUNG; (g) defects or damage

from external causes such as collision with an object, or from

fire, flooding, sand, dirt, windstorm, lightning, earthquake, or

from exposure to weather conditions, or battery leakage, theft,

blown fuse, or improper use of any electrical source; (h) defects

or damage caused by cellular signal reception or transmission,

or viruses or other software problems introduced into the

Product; (i) any other acts which are not the fault of SAMSUNG;

or (j) Product used or purchased outside the United States.

This Limited Warranty covers batteries only if battery capacity

falls below 80% of rated capacity or the battery leaks, and this

Limited Warranty does not cover any battery if (i) the battery

has been charged by a battery charger not specified or

approved by SAMSUNG for charging the battery, (ii) any of the

seals on the battery are broken or show evidence of tampering,

or (iii) the battery has been used in equipment other than the

SAMSUNG phone for which it is specified.

What are SAMSUNG's Obligations?

During the applicable warranty period, SAMSUNG will repair or

replace, at SAMSUNG's sole option, without charge to

Purchaser, any defective component part of Product. To obtain

service under this Limited Warranty, Purchaser must return

Product to an authorized phone service facility in an adequate

container for shipping, accompanied by Purchaser's sales

receipt or comparable substitute proof of sale showing the

original date of purchase, the serial number of Product and the

sellers' name and address. To obtain assistance on where to

deliver the Product, call Samsung Customer Care at 1-888-

987-4357. Upon receipt, SAMSUNG will promptly repair or

replace the defective Product. SAMSUNG may, at SAMSUNG's

sole option, use rebuilt, reconditioned, or new parts or

components when repairing any Product or replace Product

with a rebuilt, reconditioned or new Product. Repaired/replaced

cases, pouches and holsters will be warranted for a period of

ninety (90) days. All other repaired/replaced Product will be

warranted for a period equal to the remainder of the original

Limited Warranty on the original Product or for 90 days,

whichever is longer. All replaced parts, components, boards

and equipment shall become the property of SAMSUNG. If

SAMSUNG determines that any Product is not covered by this

Limited Warranty, Purchaser must pay all parts, shipping, and

labor charges for the repair or return of such Product.

SPH-D700.book Page 248 Thursday, December 9, 2010 10:22 AM

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