Samsung TS-H492A-WBGH - Manual (Page 23)

Troubleshooting
Problem Meaning / Solution
The COMBO drive is not
detected by the computer.
After installing the COMBO drive,
the PC gets slower. Check that the power, audio and IDE cables are correctly connected
to the computer.
Change the IDE cable and reconnect it to the computer.
Preferably, connect a second IDE cable to the COMBO drive in
master mode.
Check the position of the jumper in the master/slave select terminal.
The COMBO drive is not
recognized by MS-DOS. Reinstall the device driver or update it with the latest version by
downloading it from the Samsung Web site.
-
Http://samsung.com
- Http://samsung-ODD.com
The COMBO drive is not
detected by Windows. This case may occur when there is a Windows installation problem;
reinstall Windows.
No sound is heard from an
audio CD. Check whether the audio cable is correctly connected to the sound
output terminal on the COMBO drive and the sound card CD-IN
terminal.
Check that the sound card is operational.
Adjust the volume control in Windows.
Run the CD player supplied with Windows or your sound card.
A CD is not read or is read
too slowly. Check whether the CD is of good quality and clean it, if necessary.
The disc compartment will
not open. Check that the power cable is correctly connected.
Power off and disconnect the PC.
Insert a pin or unfolded paper clip in the emergency hole and push
firmly until the disc compartment opens.
When the MPEG software
plays a Video CD, the pictures
are not regular and the running
speed is too slow. Adjust the size of the replay screen.
After checking the display resolution, adjust it, if necessary.
The Disc is not in message is
displayed even though a disc
has been inserted. The computer may not recognize the disc if you start playback too
quickly after inserting the disc. Open and close the disc
compartment and try again.
Clean the disc and try again.
The COMBO drive is not
detected after it is connected to
a sound card. The interface mode of the sound card is AT-BUS.
You must therefore connect the COMBO drive to the IDE port on the
PC mother board, rather than to the sound card, or install an E-IDE
compatible sound card.