Samsung EC-NV7ZZBBA-US - Manual (Page 66)

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Before contacting a service centre
Colour of image is different to the original scene
ϏWhite balance or effect setting is incorrect
Ɗ Select appropriate White balance and effect
Images are too bright
ϏExposure is excessive
Ɗ Reset exposure compensation
No image on external monitor
ϏThe external monitor has not been connected properly with the camera
Ɗ Check the connection cables
ϏThere are incorrect files in the memory card
Ɗ Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
ϏCable connection is incorrect
Ɗ Check the connection
ϏThe camera is off
Ɗ Turn the camera on
ϏThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS Mac
OS 9.0 ~ 10.4. Alternatively the PC does not support USB
Ɗ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.0 ~ 10.4 to PC that
supports USB
ϏThe camera driver is not installed
Ɗ Install a [USB Storage Driver]
The images are unclear
ϏA picture was taken the subject without setting an appropriate macro mode
Ɗ Select an appropriate macro mode to take a clear image.
ϏTaking a picture beyond the flash range
Ɗ Take a picture within the flash range
ϏThe lens is smudged or dirty
Ɗ Clean the lens
The flash does not fire
ϏFlash off mode has been selected
Ɗ Dis-engage flash off mode
ϏThe camera mode can't use flash
Ɗ Refer to the FLASH instruction (p.28)
Incorrect date and time is displayed
ϏThe date and time have been set incorrectly or the camera has adopted the
default settings
Ɗ Reset the date and time correctly
The camera buttons do not operate
ϏCamera malfunction
Ɗ Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ϏIncorrect memory card format
Ɗ Re-format the memory card
The images don't play back
ϏIncorrect file name (Violation of DCF format)
Ɗ Do not change the image file name