Ending a browser session, Troubleshooting – Samsung SPH-N300NS-XAR User Manual

Page 108

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Section 15

108

Experiencing Sprint PCS Wireless Web

Ending a Browser Session

To end a browser session and disconnect from the Sprint PCS
Wireless Web, press

.

Troubleshooting

If you're having trouble using the Sprint PCS Wireless Web
Browser, use the following troubleshooting guide:

Problem

You can't escape from a particular site.

Recommendation

Press and hold the

button.

Problem

You continue to receive errors when using a certain

site.

Recommendation

Try again later. Sites are sometimes

temporarily inaccessible due to high traffic volume. If the
problem persists, there may be a problem with the site.

Problem

The MiniBrowser appears to be malfunctioning or

stops responding.

Recommendation

Reset the MiniBrowser by going to the

Browser Menu and selecting the “Reload” option. If that
doesn't work, turn your phone off, then on again. If that also
fails, try removing the battery and then replacing it.

If none of these solutions work, please contact Sprint PCS
Customer Care.

Problem

An error message prompt states the phone is not

registered for Sprint PCS Wireless Web services.

Recommendation

Sprint PCS Wireless Web services can take

longer to activate than voice services. Please try again later. If
the problem persists for more than one day, please contact
Sprint PCS Customer Care.

Problem

The message "Service Not Available" appears.

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