Manufacturer’s warranty – Samsung SPH-M320ZSASPR User Manual
Page 159
 
Warranty
Section 4B. Manufacturer’s Warranty
145
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC 
("SAMSUNG") warrants to the original purchaser ("Purchaser") 
that SAMSUNG's Phones and accessories ("Products") are free 
from defects in material and workmanship under normal use 
and service for the period commencing upon the date of 
purchase and continuing for the following specified period of 
time after that date:
Phone 1
Year
Batteries 1
Year
Leather Case/Pouch/Holster
90 Days
Game Pad
90 Days
Other Phone Accessories
1 Year
What is Not Covered?
This Limited Warranty is conditioned upon proper use of 
Product by Purchaser. This Limited Warranty does not cover: (a) 
defects or damage resulting from accident, misuse, abuse, 
neglect, unusual physical, electrical or electromechanical 
stress, or modification of any part of Product, including antenna, 
or cosmetic damage; (b) equipment that has the serial number 
removed or made illegible; (c) any plastic surfaces or other 
externally exposed parts that are scratched or damaged due to 
normal use; (d) malfunctions resulting from the use of Product 
in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by 
SAMSUNG; (e) defects or damage from improper testing, 
operation, maintenance, installation, or adjustment; (f) 
installation, maintenance, and service of Product, or (g) Product 
used or purchased outside the United States or Canada. 
This Limited Warranty covers batteries only if battery capacity 
falls below 80% of rated capacity or the battery leaks, and this 
Limited Warranty does not cover any battery if (i) the battery 
has been charged by a battery charger not specified or 
approved by SAMSUNG for charging the battery, (ii) any of the 
seals on the battery are broken or show evidence of tampering, 
or (iii) the battery has been used in equipment other than the 
SAMSUNG phone for which it is specified.
What are SAMSUNG’s Obligations?
During the applicable warranty period, SAMSUNG will repair or 
replace, at SAMSUNG's sole option, without charge to 
Purchaser, any defective component part of Product. To obtain 
service under this Limited Warranty, Purchaser must return 
Product to an authorized phone service facility in an adequate 
container for shipping, accompanied by Purchaser's sales 
receipt or comparable substitute proof of sale showing the date 
of purchase, the serial number of Product and the sellers' 
name and address. To obtain assistance on where to deliver 
the Product, call Samsung Customer Care at 1-888-987-4357. 
Sprint M320.book Page 145 Wednesday, May 6, 2009 3:23 PM