Samsung EC-PL210ZBPUUS User Manual
Page 102
 
Appendixes
101
Before contacting a service center
Situation
Suggested remedies
Your computer cannot 
play videos
• Depending on the video player programs
installed on your PC, video files captured 
by your camera may not play. To ensure 
the video files play on your computer, 
install and use the Intelli-studio. (p. 78)
• Make sure that the USB cable is
connected correctly.
Intelli-studio is not 
functioning properly
•	 End Intelli-studio and restart the program.
•	 You cannot use Intelli-studio on 
Macintosh computers.
• Make sure that the
PC Software is set
to
On in the settings menu. (p. 88)
• Depending on your computer's
specification and environments, the 
program may not launch automatically. 
In this case, click 
Start
→ My Computer
→ Intelli-studio → iStudio.exe on your
computer.